Privacy Policy

    Last Revised May 21, 2018

    COOKIE USAGE SUMMARY (provided for your convenience, please review the full details of our Privacy Policy below)

    The Flag Counter image that you place on your site does not use cookies. This section provides a summary of the cookies in use on our site, which includes the pages on our site containing your counter's statistical information.

    Opt out availableInformation
    Logging into your accountNoIf you have a Flag Counter account, we need to set a cookie to securely log you in. This is necessary for the functionality of our site, and not used for any other purpose.
    Session and page preservation cookiesNoWe may set session cookies that preserve your session state as you navigate pages of our site (such as a "collapsed" or "expanded" view of your statistical information). These cookies are necessary for the functionality of our site, expire when you close your browser, and not used for any other purpose.
    Third-party advertising if you are not in the European Economic AreaYesWhen you view a counter's statistical information, we display third-party advertising that keeps our service free. This advertising uses cookies to serve ads which may be based on your prior visits to this or other websites. To opt-out of personalized ads, visit here.
    Third-party advertising if you are in the European Economic Area

    Effective May 25, 2018
    n/aWhen you view a counter's statistical information, we display third-party advertising that keeps our service free. We have elected to show users in the EEA non-personalized ads only by default. Although these ads don't use cookies for ads personalization, they do use cookies to allow for frequency capping, aggregated ad reporting, and to combat fraud and abuse.


    This document describes, Inc.'s Flag Counter service's policies regarding privacy, and the privacy expectations that you may have when using this service, or when corresponding with us.


    We never sell, trade or barter our customers' information. Your information is shared only as necessary to provide our service.

  • If you make a payment, we need to share your information with our billing provider to process the payment.
  • We may be required to disclose information in certain circumstances due to judicial or administrative process, or if we believe there has been a violation of law or an emergency necessitating such disclosure.

  • We do not utilize a mailing list of any kind. Your email address will only be used to provided requested assistance or information, or to remind you of an upcoming billing renewal.


    If you do not use your counter, after 30 days of it not recording a new visitor, it will automatically be removed from our service to make room for our active customers. Any information associated with the counter will be erased.

    If you registered your counter, you have access to the Flag Counter Management section, where your information can be updated, or your counter and all of its information erased. Other updates and/or removals can be made by contacting us.


    A Flag Counter displays information about the countries and/or regions that have viewed a particular counter publicly, as is its purpose.

    Our counter service is a simple image. When an image loads from our server, the visitor's web browser automatically provides us with certain information including the visitor's IP address, the URL of the referring page (where the image was placed), and the user-agent string of the visitor (which ordinarily contains the type and version of a visitor's web browser and operating system). However, the information we log is limited.

    When a Flag Counter image is loaded, our service queries a third-party company's database which is locally hosted on our servers (no information is transmitted to the third-party company. Our service does not use GPS nor do we request or have access to a visitor's precise location). This allows us to determine the country and/or region most likely associated with a particular visitor's IP address, at which time that country and/or region is added as a visit to the counter.

    To prevent a returning visitor from repeatedly adding to a counter's statistics, a combination of the visitor's IP address and the particular counter's username are converted to an encrypted hash (which we cannot reverse), and then the hash itself is placed into a filter (for up to seven days after which it is erased). This method allows our counters to operate without the use of cookies.

    IP addresses of a counter's visitors are not logged or otherwise associated with a particular visit.

    Counters provided as part of our free service:
    Free counters do not log any additional information. These counters only add information to a tally of the visitor counts we have associated with a particular country/region and/or date.

    Counters provided as part of our paid Flag Counter Pro service:
    Each time a paid customer's counter loads it will log the visit's referring page URL (as provided by their browser1), the detected country and/or region of the visitor, and the visitor's web browser (such as Firefox) and operating system (such as Windows 10) as indicated in the visitor's user-agent string; such logged information is made available for a period of up to 90 days.

    We do not build profiles on a counter's visitors nor do we attempt to track or associate visitors from one counter to another. The Flag Counter image does not use cookies. Adding the counter to your website will not cause any cookies or advertising on your website.

    1To prevent recording a potential leakage of personal information from third-party sites, query strings are automatically stripped from a referring page URL.


    Correspondence received from customers of our service (who identify themselves as such) regarding their account will ordinarily not be revealed to third parties, except as we deem in our sole discretion, necessary for us to address any issues raised in or by such correspondence, or as required by law.

    If you're contacting us about someone else's account, your correspondence may be revealed to that customer, or to other third-parties at our sole discretion (even if the third-party contacting us is also our customer). For instance, if we receive a complaint regarding a customer's account, we may reveal that complaint to the account holder, so that they may address the situation.


    Pages on our website, including your counter's statistical information may include advertising. This allows us to offer our service for free. When you view pages on our website, third-party vendors, including Google, use cookies to serve ads based on your prior visits to this or other websites (except as indicated below). You may review how Google uses information by visiting here.

    Non-European Economic Area viewers: You may opt out of the use of cookies for personalized advertising by visiting Ads Settings.

    European Economic Area viewers (Effective May 25, 2018): If you are located in the EEA, we have opted to show you only non-personalized ads on our site by default. Although these ads don't use cookies for ads personalization, they do use cookies to allow for frequency capping, aggregated ad reporting, and to combat fraud and abuse.


    We do not knowingly collect or maintain information from persons under 13 years of age.


    This document and our policies may change from time to time. Any such modifications will be posted at this address. Please check here regularly for any such changes to our policies.


    To the extent that anything within this privacy policy is inconsistent with Flag Counter's Terms of Service, the Terms of Service shall prevail.

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